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Please contact Vertiv Partner Support: salescloudsupport@vertivco.com
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Support for Vertiv brands
Working with our Vertiv Sales team enables complex designs to be configured to your unique needs. If you are an organization seeking technical guidance on a large project, Vertiv can provide the support you require.
Many customers work with a Vertiv reseller partner to buy Vertiv products for their IT applications. Partners have extensive training and experience, and are uniquely positioned to specify, sell and support entire IT and infrastructure solutions with Vertiv products.
Already know what you need? Want the convenience of online purchase and shipping? Certain categories of Vertiv products can be purchased through an online reseller.
Need help choosing a product? Speak with a highly qualified Vertiv Specialist who will help guide you to the solution that is right for you.
Services
Vertiv supports any application with an extensive service offering including installation, start-up, commissioning, maintenance, replacements, 24/7 remote monitoring and diagnostics and much more. Our remote diagnostics and preventive monitoring LIFE™ Service is adding value providing real-time information to take decision, as it allows early detection of anomalies and immediate reaction in case of alarms.
Benefits:
- Assured critical power delivery
- Optimized use of your IT staff
- Simplified small site UPS deployment and maintenance
- Instant access to power protection information
- Improved protection for your IT investment
For more information, refer to the Service Offering Brochure
Power Emergency
| Supported Models | Power Emergency Service | Power Emergency Premier |
|---|---|---|
|
GXE3-1000IRT2UXL, GXE3-1000IMT |
RUPS-PE5-002 |
N/A |
|
GXE3-1500IRT2UXL, GXE3-1500IMT |
RUPS-PE5-003 |
N/A |
|
GXE3-2000IRT2UXL, GXE3-2000IMT |
RUPS-PE5-003 |
N/A |
|
GXE3-3000IRT2UXL, GXE3-3000IMT |
RUPS-PE5-004 |
RUPS-PEP5-004 |
|
GXE3-EBC24VRT2U, GXE3-EBC36VRT2U |
N/A |
N/A |
|
GXE3-EBC48VRT2U, GXE3-EBC72VRT2U |
N/A |
N/A |
Onsite Services
| Supported Models | Installation 8x5 | Installation 24x7 |
|---|---|---|
|
GXE3-3000IRT2UXL, GXE3-3000IMT |
PS-RUPS-ST85-005 |
PS-RUPS-ST247-005 |
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